International Policies

International policy

To fill international orders, Heautyshop.com will carefully process your personal information with at least the same level of privacy protection consistent with the former U.S. - EU Safe Harbor Privacy Principles and the U.S. Swiss Safe Harbor Privacy Principles established by the U.S. Department of Commerce. On the checkout page you may be required to submit personal information to complete your order. Once you place your order, you will be prompted to confirm whether you would like to receive future marketing communication from Heautyshop.com.

Upon approval of your order Heautyshop.com will bill your credit card, collect and remit any duties and taxes to the appropriate taxing authority then ship approved orders. Once you agree to the terms and conditions, that data is protected by this Notice of Privacy Practices, and you consent to the transfer and storage of that information on our servers located in the United States.

Our practices are consistent with both the EU and Swiss Safe Harbor Privacy Principles.

Heautyshop.com is committed to resolving any customer concerns regarding their privacy. If a customer feels that their privacy may have been violated, based on the Safe Harbor Principles, Heautyshop.com will attempt to directly resolve the complaint. Any complaints that are still unresolved after these direct efforts will be settled by arbitration administered by JAMS in accordance with its applicable commercial rules.

For a list of Heauty’s full policy, please read policy.

Iinternational Return policy

International buyers can return merchandise if they are not satisfied with their purchase. The buyer has 30 days upon order confirmation to notify Heauty by emailing info@heautyshop.com to request a return of merchandise.

All international returns will be subject to approval before credit for return merchandise is provided. All merchandise returned will be inspected and must be in original package for the return to be approved. Buyer is responsible for shipping costs and any fees associated with return shipping costs. The buyer returning the merchandise must send tracking information to Heauty by emailing info@heautyshop.com

All international returns will be accessed a 20% restocking fee and credit will be refunded to Buyer seven (7) days upon receipt of returned merchandise. The refunded amount will be less 20% the original invoice amount not including freight charges if any.

Accepted method of payment

Accepted Credit Cards (Preferred Method)
We ask that all orders be placed online via credit card payment. From the shopping cart, you have the option to check out using our secure server or PayPal. We accept all major credit cards including MasterCard, Visa, American Express and Discover.

Prepaid Credit Cards
Most prepaid credit cards are accepted. Please note that credit card companies have differing policies for how long authorizations are held. Please contact your credit card company with any questions.

All credit card charges are only billed to your credit card when you place an order online or with your approval.


Bank Transfer
We accept Telegraphic Transfer (TT Payment). Please note that we are holding the order until TT Payment has clear, typically 3 - 5 Business Days.